Product: Royal Holiday Club Membership Clear all filters (38 of 38 reviews match)
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Yo contraté royal holiday en unas vacaciones a puerto Vallarta a principios del año antepasado solo había dado el enganche y todavía lo estaba pagando .Nunca usé la membresía, pero hablé para cancelar debido a que no podía seguir pagando y me decían que no se podía...
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Product
Royal Holiday Club Membership
#1232891
MY BOOK STATES THAT ONCE RESERVATION IS MADE ,I HAVE A YEAR TO TRAVEL. I BOUGHT TODAY VACATIONS FOR USE IN THE FUTURE. I WAS REFUSED THE VACATION FROM A CUSTOMER SERVICE PERSONELL .16000 POINTS WAS TAKEN AWAY FROM ME.AFTER I COMPLAINED THAT IT WAS WRONG AND NO WAY...
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1.0
Product
Royal Holiday Club Membership
I didn't like
  • Robbed us
  • Customer service stinks and there is no supervisor available
#1192154
It's really disappointing the customer service from this company.This is not about the resorts specifically I've actually had really great customer service at the resorts. This is about booking my trips with their customer service center. Very disappointed in the fact...
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Anonymous
Aixa Lopez

After 12 yrs of being a member of @RoyalHoliday , first time putting a complaint and so disappointed with the customer service. #BadCustomerService #GreedyPeople #StillWaiting...

Royal-Holiday
Royal-Holiday
Royal Holiday Club Verified Representative

Dear member, we apologize for any inconveniences this may have caused. Our quality team is ready and standing by to work with you on any issues. You can email us at community@...

Product
Royal Holiday Club Membership
#1146669
When I tried to use my membership it was a lot different from what was promised.For example I was given a certificate to book free stays for any number of guests but mandatory to pay high fees for all inclusive. Later found out there were limits in number of bookings...
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Product
Royal Holiday Club Membership
#1087923
I updated my membership in November of 2016 when I was in Playa Del Carmen.When I was there as part of my upgrade as was allowed to sell back points to the rent sure program they have. So I fill out the forms I was given from Royal Holiday for the rent sure program and...
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Anonymous
debycole

Royal Holiday is one of the most fraudulent resorts, i fell into their lies a few years ago and when i was doing a research about this company i saw a lot ofpeople posting the...

Anonymous
Golf6969

Still no resolution to issue. They have not responded to my email. They will not email me back. I believe they go out of their way to not give a written response to my ema...

Product
Royal Holiday Club Membership
I didn't like
  • Fact they are a scam
  • Are a fraudulent company
#1076429
I have a very bad experience with Royal holiday club. We stayed at Royal park Cancun. The receptionist was friendly and duped us into attending a session with RHC rep. We attended and this rep gave us a very aggressive sales pitch on how we are paying alot for our...
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Anonymous
debycole

Royal Holiday is one of the most fraudulent resorts, i fell into their lies a few years ago and when i was doing a research about this company i saw a lot ofpeople posting the...

Anonymous
PEMCO

PROFECO, the Mexican federal agency for consumer affairs provides 5 business days (excluding Sunday and Mexican holidays) to cancel a contract. This cancellation must be in wr...

Naucalpan De Juárez, Estado De México
Product
Royal Holiday Club Membership
#1007410
we are members 18 mths now and everytime we want to book a vacation theres never space AVAILABLE when we finally got a rm for 4 days we were only confirmed 3 with that 1 day missing in the middle of the trip.then after several calls and emails I was told by my rep that...
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Anonymous
deborahcole

Royal Holiday is one of the most fraudulent resorts, i fell into their lies a few years ago and when i was doing a research about this company i saw a lot ofpeople posting the...

Royal-Holiday
Royal-Holiday
Royal Holiday Club Verified Representative

Hi Kearny, we’re sorry to hear you’ve been unsatisfied with your membership. Our top priority is ensuring you have the vacations you deserve. Please send us an email at Commun...

1.8
Product
Royal Holiday Club Membership
I didn't like
  • Sales tactics
  • Lied
  • Time wasted
#890288
They made the timeshare sound wonderful – “stay anywhere you want! Hotel is free! 35% off airfare! It lasts 30 years and cost never changes!” WELL THEY ARE LIARS! What it all really meant was NOTHING IS EVER AVAILABLE TO STAY, the 300-page book of hotels are NO LONGER...
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Anonymous
debycolee

Royal Holiday is one of the most fraudulent resorts, i fell into their lies a few years ago and when i was doing a research about this company i saw a lot ofpeople posting the...

Anonymous
Doug

We are inn the same boat! Did toy get out of your contact, and if you did, how???! We're sick to our stomachs over this - Please Help! dej5416@gmail.com

1.0
Product
Royal Holiday Club Membership
#851535
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Royal Holiday Club Membership Review

Never buy or accept harassing from these people ,the worst costumer service in terms of solutions ,they don't answer e-mails , just when they ask for money .
Heredia, Heredia
Product
Royal Holiday Club Membership
#834383
They lied deceived and with some alcohol get you to sign, worst organization I have ever been in involved with. Hired some consumer attorneys and they got rid of them. Tried to reason with them took four months with limited success, you have to wonder, formed in...
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Anonymous
Debycoole

Royal Holiday is one of the most fraudulent resorts, i fell into their lies a few years ago and when i was doing a research about this company i saw a lot ofpeople posting the...

Royal-Holiday
Royal-Holiday
Royal Holiday Club Verified Representative

Hi, thanks for alerting us to your situation. Please send your member ID to Community@Royal-Holiday.com as we would love to hear more about why you were disappointed. We will ...

Product
Royal Holiday Club Membership
#808066