Told by one of their employees when I claim intentional deception "sellers have authorized tell the customer that created convenient". The salesperson do not give the information about the real charges they actually do, don't respect the tiemes agreed for doing the...Read more
we are members 18 mths now and everytime we want to book a vacation theres never space AVAILABLE when we finally got a rm for 4 days we were only confirmed 3 with that 1 day missing in the middle of the trip. then after several calls and emails I was told by my rep...Read more
Let me tell you my experience, I was in Mexico enjoying my vacation time, when I was invited to attend a timeshare presentation, as I did not want to be rude I decided to go. Well, that was the worst mistake I may have made. They kept me there for 8 hours, I was...Read more
In 2014,My wife and I went to Mexico, we were talked into going to a presentation with Royal Holiday, After a pressure sales presentation for 6 hours we purchased a membership. They promised a lot of things but they were empty promises and there were many lies. We...Read more
My husband and I were on our honeymoon in Punta Cana, Dominican Republic at the Princess Resort (not at all “princess” standards btw) when we were forced to go to a place in the resort where they try to severely persuade you to buy into a Royal Holiday timeshare and...Read more
Royal Holiday Club Membership Review
Never buy or accept harassing from these people ,the worst costumer service in terms of solutions ,they don't answer e-mails , just when they ask for money .
Having just read the many stories of how R-H manages to dupe people, let me add one more. On my latest trip to Mexico, I was hounded by my "representative" , telling me how I could stop paying annual maintenance fees and still be able to travel . . . To finally stop...Read more
Bahamas Royal Vacation is a complete joke when i tell you they have the worst customer service i mean from the representative to the manager. I was hung up on 3 times out of just rudeness they promise you a bunch of lies until you get ready to book your vacation and...Read more
In 2009, my wife and I went to our first vacation since we had emigrated to US ten years before. This vacation was in Cancun, Mexico. Everything would have been perfect, but we were harshly lied by Royal Holiday salespersons. Abusing the fact that English is our second...Read more
They lied deceived and with some alcohol get you to sign, worst organization I have ever been in involved with. Hired some consumer attorneys and they got rid of them. Tried to reason with them took four months with limited success, you have to wonder, formed in...Read more
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