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Royal Holiday Club - Royal Holiday? No. Royally Scammed? Yes.
While visiting Cozumel the week before Christmas with our family, we were approached on multiple occasions by a man named Pedro. Literally to the point we actually believed he was stalking us! But, his personality and his seemingly amazing offer (and persistence) were...
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Anonymous
Anonymous

1st off I don't work for Royal but came across this epic rant and wow , hey shakespeare go write a book about something happy if you want to write a diatribe. Stop trying to ...

Anonymous
polin

very good job, I do the same or worth problem with VIDANTA/VIDAVACATOINSthey are very profesional to stole your $$$we should get all together and do a lot of advertising to pr...

1.0
Cozumel, Quintana Roo
I didn't like
  • Losing time out of my vacation
  • Felt totally scammed
  • And robbed
#577090
The sales were fraudulent about online access for affiliated hotels. The company fails to respect my contract and has refused to cancel the contract. I have purchased a sliver membership from Royal Holiday Club on May 18, 2018 at Hotel Grand Park Royal Cozumel with an...
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Royal-Holiday
Royal-Holiday
Royal Holiday Club Verified Representative

Hi, we value your membership and hope that we can help resolve the situation to your liking. If you’d be willing to share your experience with our quality team at community@ro...

2.3
San Miguel De Cozumel, Quintana Roo
I didn't like
  • Are a fraudulent company
  • Pressure to sign without time to reflect
#1282316
My husband and I were approached by this company while on vacation in Punta Cana at the Tropical Princess resort on November 20th, 2017. They offered us a drink which we weren't going to refuse since we were on vacation. Royal Holiday then proceeded to tell us how they...
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Anonymous
debycole

Royal Holiday is one of the most fraudulent resorts, i fell into their lies a few years ago and when i was doing a research about this company i saw a lot ofpeople posting the...

Anonymous
PEMCO

Your review doesn't provide the date of the timeshare sales presentation in the Dominican Republic. Royal Holiday Club is a Mexican timeshare sales company, and as such govern...

1.0
#1166246
My husband and I bought from Royal Holiday on Oct.20, 2006. We paid 8,520.00. We had paid annual fees since then. I have small dogs that I do not like to leave behind. None of the properties accept dogs, so I really don't enjoy my trips we are both 70 and we need to...
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#1294282
Purchased in February 18 2018 after 5 days realized the credits do not transfer year to year and you lose them. Called to cancel was told to write a letter to rescind contract. I did that and sent register mail to venessa drai at Royal holiday in Bavaro Princess punts...
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Anonymous
PEMCO

It appears you are admitting you did not exercise your Right to Rescind your purchase within 5 business days.

Anonymous
yVETTE

As Of April 18 2018 this is still unresolved. ROYAL HOLIDAY REFUSES TO CREDIT MT ACCOUNT OF THE DEPOSIT WHICH WAS 2765.00. THEY SEND ME A CANCELLATION CONTRACT WITH ALL THESE ...

Punta Cana, La Altagracia
#1212295
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Royal Holiday Club - No one answered the phone

I want to discuss my bill.
#1322440
Yo contraté royal holiday en unas vacaciones a puerto Vallarta a principios del año antepasado solo había dado el enganche y todavía lo estaba pagando .Nunca usé la membresía, pero hablé para cancelar debido a que no podía seguir pagando y me decían que no se podía...
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Anonymous
Anonymous

Hola y cuanto te cobraron los abogados? Yo estoy interesada en cancelar mi contrato

#1232891
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Royal Holiday Club - I never received a contract

I never received a copy of my contract with Royal Holiday. Several phone calls as well as e mails. They said they can not find it and still double my fees It is very frustrating.
#1300550
I signed a contract with Royal Holiday on Jan 2017 and sent an email within my 5 day period to cancel but they did not accept my cancellation. After multiple phone calls and messages left no one answered or called me back. I could not afford to pay them anymore and...
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Anonymous
PEMCO

Does your contract with RHC permit cancellation by email? Normally, a new member/owner of a timeshare must: (1) return to the point of sale; or (2) send a letter exercising th...

#1242613

Contact Royal Holiday Club

Mailing Address:
Royal Holiday
PMB. #281, 5727 NW 7th Street
Miami, Florida 33126-3105
United States
Phone:
(800) 961-1810
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DURING YEAR 2016 I USED ALL MY POINTS EX CEPT 4000 WHICH GOT TRANSFERED ADDED TO POINTS IN 2017.AT END OF YEAR OR DECEMBER I TRIED TO BOOK IN FLORIDA FOR JUNE 2018.I BOUGHT PLAN 1999 .MY BOOK STATES THAT ONCE RESERVATION IS MADE ,I HAVE A YEAR TO TRAVEL. I BOUGHT TODAY...
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Anonymous
PEMCO

I believe RHC was correct in denying the use of the 4,000 points after December 31st of 2017. Why are they taking away the other 12,000 points?

1.0
I didn't like
  • Customer service stinks and there is no supervisor available
  • Robbed us
#1192154