We were booking over the phone 4 night for November in Brigantine Beach Resort, NJ with Royal Holiday representative. After we booked the resort we found that resort is not providing LINENS, TOWELS and pillows with blankets at ALL. We use timeshares for our vacations...Read more
Royal Holiday Club - No one answered the phone
I want to discuss my bill.
Royal Holiday Club - I never received a contract
I never received a copy of my contract with Royal Holiday. Several phone calls as well as e mails. They said they can not find it and still double my fees It is very frustrating.
My husband and I bought from Royal Holiday on Oct.20, 2006. We paid 8,520.00. We had paid annual fees since then. I have small dogs that I do not like to leave behind. None of the properties accept dogs, so I really don't enjoy my trips we are both 70 and we need to...Read more
The sales were fraudulent about online access for affiliated hotels. The company fails to respect my contract and has refused to cancel the contract. I have purchased a sliver membership from Royal Holiday Club on May 18, 2018 at Hotel Grand Park Royal Cozumel with an...Read more
San Miguel De Cozumel, Quintana Roo
I didn't like
- Are a fraudulent company
- Pressure to sign without time to reflect
I signed a contract with Royal Holiday on Jan 2017 and sent an email within my 5 day period to cancel but they did not accept my cancellation. After multiple phone calls and messages left no one answered or called me back. I could not afford to pay them anymore and...Read more
Yo contraté royal holiday en unas vacaciones a puerto Vallarta a principios del año antepasado solo había dado el enganche y todavía lo estaba pagando .Nunca usé la membresía, pero hablé para cancelar debido a que no podía seguir pagando y me decían que no se podía...Read more
Purchased in February 18 2018 after 5 days realized the credits do not transfer year to year and you lose them. Called to cancel was told to write a letter to rescind contract. I did that and sent register mail to venessa drai at Royal holiday in Bavaro Princess punts...Read more
Punta Cana, La Altagracia
DURING YEAR 2016 I USED ALL MY POINTS EX CEPT 4000 WHICH GOT TRANSFERED ADDED TO POINTS IN 2017.AT END OF YEAR OR DECEMBER I TRIED TO BOOK IN FLORIDA FOR JUNE 2018.I BOUGHT PLAN 1999 .MY BOOK STATES THAT ONCE RESERVATION IS MADE ,I HAVE A YEAR TO TRAVEL. I BOUGHT TODAY...Read more
I didn't like
- Robbed us
- Customer service stinks and there is no supervisor available
My husband and I were approached by this company while on vacation in Punta Cana at the Tropical Princess resort on November 20th, 2017. They offered us a drink which we weren't going to refuse since we were on vacation. Royal Holiday then proceeded to tell us how they...Read more
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