State: Quintana Roo Clear all filters (4 of 100 reviews match)
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The sales were fraudulent about online access for affiliated hotels. The company fails to respect my contract and has refused to cancel the contract. I have purchased a sliver membership from Royal Holiday Club on May 18, 2018 at Hotel Grand Park Royal Cozumel with an...
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Royal-Holiday
Royal-Holiday
Royal Holiday Club Verified Representative

Hi, we value your membership and hope that we can help resolve the situation to your liking. If you’d be willing to share your experience with our quality team at community@ro...

2.3
San Miguel De Cozumel, Quintana Roo
I didn't like
  • Are a fraudulent company
  • Pressure to sign without time to reflect
#1282316
Was approached several times to attend a presentation while in Playa Del Carmen. As we had time to kill one day we said yes, and the fact they were offering 8000 peso as a gift was even more of an incentive. Right from the start we had no intention of buying as we...
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Anonymous
debbycole

Royal Holiday is one of the most fraudulent resorts, i fell into their lies a few years ago and when i was doing a research about this company i saw a lot ofpeople posting the...

Royal-Holiday
Royal-Holiday
Royal Holiday Club Verified Representative

We’re sorry to hear your concerns. Your comments are appreciated and will help guide us to create the best experience possible for potential new members. Please if you like s...

I liked
  • Free gift
I didn't like
  • Sales tactics
#770196
Royal Holiday Club - Royal Holiday? No. Royally Scammed? Yes.
While visiting Cozumel the week before Christmas with our family, we were approached on multiple occasions by a man named Pedro. Literally to the point we actually believed he was stalking us! But, his personality and his seemingly amazing offer (and persistence) were...
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Anonymous
Anonymous

1st off I don't work for Royal but came across this epic rant and wow , hey shakespeare go write a book about something happy if you want to write a diatribe. Stop trying to ...

Anonymous
polin

very good job, I do the same or worth problem with VIDANTA/VIDAVACATOINSthey are very profesional to stole your $$$we should get all together and do a lot of advertising to pr...

1.0
Cozumel, Quintana Roo
I didn't like
  • And robbed
  • Losing time out of my vacation
  • Felt totally scammed
#577090
Once again, we find ourselves in the embarrassing position of being defrauded by Royal Holiday Club. We've been members since 1998 (Member No. 74443) and upgraded our contract last October. At that time, we were promised (in writing) a no cost (to us) return trip to...
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bekismit
bekismit

RHC has now made the promised reservation. Thanks to Tony in Quality Assurance for his professional assistance.

#388442