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we are members 18 mths now and everytime we want to book a vacation theres never space AVAILABLE when we finally got a rm for 4 days we were only confirmed 3 with that 1 day missing in the middle of the trip. then after several calls and emails I was told by my rep...
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Anonymous
deborahcole

Royal Holiday is one of the most fraudulent resorts, i fell into their lies a few years ago and when i was doing a research about this company i saw a lot ofpeople posting the...

Royal-Holiday
Royal-Holiday
Royal Holiday Club Verified Representative

Hi Kearny, we’re sorry to hear you’ve been unsatisfied with your membership. Our top priority is ensuring you have the vacations you deserve. Please send us an email at Commun...

1.8
I didn't like
  • Robbed us
  • Sales tactics
  • Lies by omission
#890288
We can't do anything while we are alone. Yes, you should complain in BBB, Federal Trade Commission, Attorney General, write to your congressmen and etc.. But goal is to organize first class action law suite against Royal Holiday. Thousands of US consumers were scammed....
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Royal-Holiday
Royal-Holiday
Royal Holiday Club Verified Representative

Hi kxgofma, thanks for the comment. We’d like to hear more about the issues you’ve experienced and discuss how we can resolve them to your satisfaction. Please send your conce...

1.0
I didn't like
  • All it is a scam
#613050
We also fell into the scam!! They should be ashamed on having no conscious to hurt the working class people that work so hard to go on vacation!!! We were promise that our credit card would not be charged for 30-45 days and on the 7th day there was the almost $3, 000...
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RoyalHolidayEn
RoyalHolidayEn
Royal Holiday Club Verified Representative

Good morning.Please send us an email to socialmedia@royal.holiday.com with your member number and a description of your case, we will be glad to help you. Thank you,Royal Holi...

We were also scammed by Royal Holiday Club. We have sent letter to the BBB, the attorney general and the FTC. It is important to file a complaint with the Federal Trade Commission. The more complaints they receive, the closer we are to getting an investigation...
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Anonymous
Gno Philip Eno

I was scammed--deceived, defrauded and duped--at the Wyndham Nassau Resort in New Providence, Nassau, in March 2011. I want to express my extreme frustration with Royal Holid...

mvep
mvep

hello i got into this so called membership which should be called the members#! well i actually believe that they drug people it is difficult to prove because the time passed ...

#308325

Agree with the other folks who complained about the Royal Holiday Club system. Not only one is fooled into buying a membership into a club that offers unrealized promises but their customer service representatives refuse to connect you with theri management to resolve...
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allseeingeye
allseeingeye

Ditto... The royal holiday fellows are really lost in terms of customer service. We had a similar experience with their customer service department and found them to be of li...