Royal Holiday Club
Reviews and Complaints
Royal Holiday Vacation Club
Royal Holiday Clubs
Royal Holiday is a scam
Royal Holiday Club
"Royal Holiday Club"....we no longer want to be members; they are no help cancelling our membership; can anyone help us?
We have not paid the $500 annual fee. My husband and I have health problems which will mean we no longer travel. The Royal Holiday Club offers no sympathy, even tho we were senior citizens when we signed and we were told we could use the weeks more than a regular membership allows.
If anyone is interested in a floating holiday, let me know via this site.
We once tried a 'buyer site' and they wanted money up front to list the sale, and we never heard from them again.
Royal Holiday Club discriminates against costumers that hold week time shares they're always full
Royal Holiday Scammed Me in Cancun Mexico
We signed up for a Royal Holiday Club in Cancun Mexico at a Hyatt there and the next day we went in to cancel it. Wrote out letter of Cancellation and they said that they would contact us to cancel it within at week.
Once we started talking to them about canceling they said that they have never received the cancellation letter within the 5 day period. They wanted us to send a copy of the cancellation letter to them via Fax or EMail. They did not sign the cancellation letter while we were there in Cancun and I did not notice that.
I really, really wanted to leave the Sales and Program materials there, but the said it would be easier and cheaper for us to take it back to the US because it needs to be sent to their corporate office in Florida. It will be cheaper for us to send it to them when we get to the US. When we get back to the US he said that we should send the materials to their headquarters where they will process it and we should get or money back within 15 days like the contract says.
Once we started to talk to the agent about the cancellation we found out that the materials need to be sent back to Cancun. I was not happy at all.
They insist that we have not canceled within the 5 day time frame and are asking for a settlement. I will post more details on my website: http://www.ArionsHome.com/search/label/Time-Share
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We have been with this company for many years and have had some wonderful vacations....but at a very high cost...MUCH more than going through a travel agency! We have also tried for years to get out.
We even tried the "just stop paying them" technique. Within a month we were turned into an American collection agency who were more than happy to take us to court. US lawyers will have nothing to do with our case because the company is based in Mexico! You can try going through the Mexican consulate and court system if you have the money and time.
We also have attended the "Get out of your timeshare-vacation club" seminars. What a scam!!! They want you to pay out even more thousands of dollars with no guarantee of success. I am convinced they are an offshoot of the same company of scam artists as Royal Holiday!
we have tried selling our membership for as little as $1 just to get rid of it!
No takers. We warn everyone we know that is traveling to STAY AWAY from these sale people altogether!!!!
Royal Holiday Scam at Wyndham Nassau Resort in New Providence Is Ruining Our Finances!
I was scammed--deceived, defrauded and duped--at the Wyndham Nassau Resort in New Providence, Nassau, in March 2011. I want to express my extreme frustration with Royal Holiday Club's predatory sales practices. Since I was hoodwinked into signing a contract with this unethical company, I have been obliged to pay $220 per month and an annual fee in excess of $1,000. In exchange I have received NO net benefits--I would have saved thousands and thousands of dollars by making travel arrangements myself for the one resort trip I did manage to work out with Royal Holiday Club. Including the inittial credit card payment of $15,000, over the past two years I have been obliged to pay them a total of $20,300.
I would like help in taking steps to cancel my contract with Royal Holiday Club. The huge amounts of money I've wasted in payments is a secondary concern, but I would like to recover any of it I can.
My wife and I were taken in by a deceptive high-pressure sale at the Wyndham in Nassau in March 2011. Having second thoughts soon thereafter, we attempted to cancel the contract prior to the closing of the five-day window in which cancellations were permitted by law, but a sales representative persuaded us to remain on the timeshare plan with the offer of extra points and travel vouchers--which disappeared completely by the time we needed them. Those hundreds of additional points turned out to be nothing, nothing but empty promises. Of course none of these promises were given in written form: they were only so much talk.
Two years after signing I finally managed to get a booking that coincided somewhat with my travel plans. This after numerous phone calls to attempt to get bookings we could use, and after making costly payments to Royal Holiday and receiving evasive explanations from company representatives on the phone. Indeed, my wife and I have spent hours and hours on the phone listening to company representatives give long and convoluted "explanations" of policies. At our last call on May 17, 2013, we sought an explanation of the system by which we could know how many points we needed to transfer to affiliate RCI to get a desired accommodation, but no one could or would explain how. Agents sent our call and query to other departments, whose representatives subjected us to other long and complicated run-arounds. And it turned out that the point transfer and combination of weeks, which I had to do blindly without knowing how many points were needed for my desired accommodation, would cost an additional $260, and the points I had transferred would expire if I didn't use them over the next three months. That, and the extremely long holds on which they put us while we waited on the phone to be served, made the whole process of getting the plan an excruciating ordeal. After we obtained our booking, RCI told us that other substantial charges will likely be added at the resort destination.
The ugly truth is this: The surcharges for transfers and combinations, the monthly deductions from my credit card, and the huge yearly fee are seriously damaging my future prospects for financial security. And the yearly fee is steadily going up, no matter what I say or do in protest. All told, the stupidest thing I've ever done in my life is to sign on with this predatory unscrupulous company. There have been NO net benefits coming from Royal Holiday and affiliate RCI, to which I was told to send my "transfer powers." I would have saved thousands by making bookings on my own. I"m sick and tired of this consumer fraud of global proportions, and I'm mortified to know that the governments of Arizona, Florida, Mexico, the Bahamas and the United States are doing nothing to eliminate this blight on the vacation-travel industry--even after the airing of the 20/20 exposé of Royal Holiday in 2008.
Regrettably, a Wyndham representative emailed a response to my complaint to tell me that Royal Holiday was not a Wyndham affiliate, but instead was leasing an office at their resort. Shame on Wyndham, I say, for hosting and thus enabling such a massive fraud to operate for years on their premises.
Please help us find a way to escape the contract or tell us about any class action suit we can join so we can close down this rapacious and scurrilous "club," to which I sadly and contractually must continue to belong despite my urgent need to break away. Is there anything I can do? In the meantime I will spread the alarm in every available forum about the Royal Holiday Vacation Scam.
Thanking you for any help you can give.
Please delete and remove my complaint against Royal Holiday Club
Royal Holiday Club and I have ended our relationship in a positive and fully satisfactory manner. Please delete and remove my complaint and any of my postings with information related to Royal Holiday Club. Thank you.
With best regards,
Gino Philip Eno
Please delete and remove my complaint against Royal Holiday Club
Royal Holiday Club and I have ended our relationship in a positive and fully satisfactory manner. Please delete and remove my complaint and any of my postings with information related to Royal Holiday Club. Thank you.
With best regards,
Gino Philip Eno
My husband and I were also scammed. Any positive reviews of Royal Holiday are made by employees of the company.
Please stay away from this company. They offer nothing but lies and deceit.
I totally agree! My husband and I have had issue after issue with Royal Holiday.
We are SOOO VERY sorry we ever bought into their deal. Wish we could go back and change that. Still have another 20 years to suffer through thouhg!
Avoid them. Stay away!
Stop paying them! cancel your credit card and get another one.
Report them to the Federal Trade Commission if they harrass you over the phone. If they report you to the credit bureau, just defend yourself and let them know this company is a fraud.
There is plenty of proof of that, here with all the hundreds of complaints. Keep searching here and do what other people are doing to get Royal Holiday off their back.
Royal Holiday they are all liars they promise everything to make you sign a contract then if you don't pay they threaten you with collections and report to Credit Bureau.
its not all its cracked up to be wanna save money on vacations check out web sites can get all inclusives with air and transfers alot cheaper and the rooms these guys promise are no different then anyone elses unless you use your points and pay for them
We have been members for 10 years and have had NO problems whatsoever with Royal Holiday. They have always given us better accommodations than expected and have traveled all over the world.
These people complaining do not know what they are talking about. Stay away from negative people like this.